Privacy Policy

Effective Date: 20 May 2025

This Privacy Policy explains how Asisiwa ("we", "our", or "us") collects, uses, and shares your personal data when you use our website and services. By registering as a buyer or seller on Asisiwa, you agree to the collection and use of information in accordance with this policy.

1. Personal Data We Collect

a. Information You Provide

When you register on Asisiwa, you may provide:

• Full name
• Email address
• Phone number
• Profile photo
• Business details (for sellers)
• Listings and ad content
• Messages sent via the platform

Sellers may also provide billing and payment information when purchasing subscription plans.

b. Information Collected Automatically

We may collect:

• IP address
• Browser type
• Device information
• Usage data (e.g., page visits, listing views)
• Location data (approximate)

2. How We Use Your Data

We use the data to:

• Enable you to register, log in, and manage your account
• Allow sellers to post listings and ads
• Facilitate chat between buyers and sellers
• Process subscription purchases
• Send important service-related notifications
• Improve site functionality and user experience
• Prevent fraud and enforce our terms

3. Legal Basis for Processing

We process your data based on:

• Your consent
• Performance of a contract (e.g., managing your account)
• Legal obligations (e.g., fraud prevention)
• Legitimate interests (e.g., improving services)

4. Sharing Your Information

We may share your data with:

• Payment providers (for subscription processing)
• Hosting and infrastructure partners
• Analytics services
• Law enforcement, if required by law

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include session cookies, preference cookies, and analytics cookies. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Object to certain processing
• Withdraw consent at any time
• Request a copy of your data

To exercise your rights, contact us at support@asisiwa.com.

7. Account Security

You are responsible for maintaining the confidentiality of your account credentials. We recommend strong passwords and urge you to never share login information.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may also retain some information for legal and security purposes.

9. Children’s Privacy

Asisiwa is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes and update the “Effective Date” above.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Asisiwa Corporate Policy 119 La Beach RD, La Poly Clinic,Greater Accra Accra-Ghana

Email: support@asisiwa.com

Phone: +233246753109